Eminence Capital · $7B AUM Long/Short Equity Hedge Fund, 65 Employees
IT Engineer
New York, NY
October 2019 – June 2026
Responsibilities
- Responsible for all day-to-day operations and engineering of enterprise systems spanning on-premises, hybrid cloud, and SaaS environments across the organization.
- Administered and maintained Windows Server infrastructure including Active Directory, Group Policy, DNS, DHCP, and DFS across multiple domain controllers, ensuring high availability and security compliance.
- Managed and maintained the Microsoft Intune MDM environment including device compliance policies, application configuration policies, and Windows Autopilot Hybrid Join deployments.
- Oversaw end-to-end patch management operations across all Windows PCs and servers, coordinating deployment schedules and timely remediation of critical vulnerabilities.
- Deployed and maintained a multi-session Citrix XenApp/XenDesktop/Cloud environment including Citrix Director/Studio administration, published application delivery, and performance analysis via ControlUp.
- Administered Cisco Unified Communications Manager (CUCM) for VOIP and telephony operations including Cisco phone provisioning.
- Developed PowerShell scripts for Active Directory reporting and management, Exchange Online mailbox management, and security event log analysis.
Key Achievements
- Designed and deployed a VMware Horizon virtual desktop infrastructure from scratch to support a firm-wide VDI evaluation, configuring connection servers, desktop pools, and application delivery while integrating all firm critical applications including EzeOMS, Geneva, and Office 365.
- Led a firm-wide migration from MDT to Microsoft Intune Windows Autopilot, packaging all core applications and configuring deployment profiles, driving Windows 11 adoption from 0% to 100% across all managed devices.
- Migrated the enterprise monitoring platform from SolarWinds to NinjaOne RMM, transitioning all monitoring configurations including Windows workstation and server health, critical service alerting, and SNMPv3 integration for Palo Alto firewalls and Cisco network devices, ensuring full visibility continuity across the organizational environment.
- Led the migration from Splunk SIEM to Microsoft Sentinel, delivering cost savings and deeper integration with existing Azure cloud infrastructure, deploying monitoring agents across all firm servers and endpoints.
- Developed Azure Automation Runbooks to streamline and automate the deployment of NinjaOne RMM agents and Azure Arc onboarding across enterprise endpoints, utilizing Hybrid Runbook Workers, PowerShell scripting, and Azure Managed Identity for fully automated endpoint lifecycle management with no manual intervention required.
- Provisioned and configured a hybrid Azure DFS file server environment with bidirectional cross-site replication between Azure and on-premises sites, establishing replication groups, configuring namespace topology, and validating data integrity across both environments.
Fiera Capital, Inc · $164B AUM Global Independent Asset Management Firm, 865 Employees
IT Support Analyst
New York, NY
September 2018 – October 2019
- Administered Active Directory environment including user accounts, security groups, NTFS permissions, and Windows Server management across company network directories.
- Deployed and configured GPOs to enforce uniform settings across domains, manage application installations, and deploy network printers.
- Developed PowerShell scripts to automate employee onboarding/offboarding workflows and Active Directory reporting.
- Monitored and troubleshot end user technical issues across the environment.
NetworkCPR – AllianceBernstein, L.P · $867B AUM Global Investment Management Firm, 4500 Employees
End User Technology Support Analyst – Consultant
New York, NY
February 2017 – September 2018
- Provided phone and onsite Level II software application and hardware support for Equity floor traders, Sell Side Traders, Information Technology engineers, and IT Developers.
- Assisted in the firm-wide Virtual Desktop infrastructure project by deploying, configuring, and managing virtual machines for 500+ users in Citrix.
- Coordinated after-hours relocation of IT equipment for up to 200+ end users with a team of 10 techs.
- Tracked and documented all user technical issues using ServiceNow, escalating to network and systems engineers as needed.